Smith and Moira Fischbacher _ 1025 Access this journal electronically The current and past volumes of this journal are available at: You can also search more than 100 additional Emerald journals in Emerald Fulltext (and Emerald Management Xtra (See page following contents for full details of what your access includes. Ferrell and Linda Ferrell _ 956 Futures dilemmas for marketers: can stakeholder analysis add value? Val Clulow _ 978 Enabling sustainable management through a new multi-disciplinary concept of customer satisfaction Claus-Heinrich Daub and Rudolf Ergenzinger_ 998 Exploring ‘‘deep’’ and ‘‘wide’’ stakeholder relations in service activity Fre´de´ric Jallat and Elliot Wood _ 1013 New service development: a stakeholder perspective Anne M. ![]() Ejm cover (i).qxd 15:35 ISBN 1-84544-592-9 ISSN 0309-0566 Volume 39 Number 9/10 2005 European Journal of Marketing Stakeholder thinking in marketing Guest Editor: Michael Jay Polonsky European Journal of Marketing ISSN 0309-0566 Volume 39 Number 9/10 2005 Stakeholder thinking in marketing Guest Editor Michael Jay Polonsky Access this journal online _ 951 Editorial review board _ 952 Guest editorial _ 953 A stakeholder model for implementing social responsibility in marketing Isabelle Maignan, O.C.
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